Check the exact product
Warranty conditions can differ between product families, regions and replacement parts. Ask for the applicable warranty information and service process when requesting a quote.
Keep the records
Retain proof of purchase, model name, serial number and installation documentation as appropriate. Changes, damage and unsupported handling may affect eligibility under the brand terms.
Questions and claims
Contact ITSOL Planet with the order reference, model identifier and issue description. We can review the applicable supplier and brand process according to the confirmed transaction.